Refund and Returns Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a full refund or exchange.

Eligibility Criteria for Returns

To be eligible for a return, your item must fulfill the following mandatory structural conditions:

• The component item must be completely unused, uninstalled, and in the same pristine condition that you received it.
• It must be enclosed securely within its original, untampered packaging layout.
• Any product showing signs of installation attempts, physical damage, or missing components due to user error will be rejected instantly.
• Several types of goods are fully exempt from being returned (e.g., downloadable software products).

To complete your return validation process, we strictly require a valid receipt or formal proof of purchase logs.

Partial Refunds Framework

There are certain situational conditions where only partial refunds might be evaluated:

• Any item that is successfully returned more than 30 days after initial product delivery (subject to prior written approval from management).

The Inspection & Refund Process

Once your returned package is received and thoroughly inspected at our diagnostics workbench, we will send you an email notification. We will also formally notify you regarding the approval or structural rejection of your refund claim based on the condition of the part.

If approved, your refund will be immediately processed, and a system credit will automatically be applied to your credit card or original method of payment within a specific window of business processing days.

Late or Missing Refunds Protocol

If you haven’t traced a refund credit inside your statement yet, please systematically execute these steps:

1. First, inspect your primary bank account statement ledger again carefully.
2. Contact your dedicated credit card company next, as it often requires some processing timeline before a refund is officially posted onto the grid.
3. Next, contact your main bank branch desk. There is frequently some baseline clearing time before a refund settlement reflects.

If you have completed all of these checks and still have not received your credit tracking, please contact us immediately via email at ifonewala@gmail.com.

Exclusions for Sale Items

Only standard regular-priced items may be approved for refunds. Promotion sale items or special clearance configurations cannot be refunded.

Exchanges & Defective Items

iFonewala Gaffar Market Repairing station only replaces items if they are discovered to be structurally defective or damaged prior to customer handling. If you require an identical exchange loop for the same item, send an authorization email to ifonewala@gmail.com and ship your physical item package directly to our local distribution center:

iFonewala Returns Desk
Shop No. 17, First Floor, Gaffar Market, Karol Bagh, New Delhi – 110005, India

Gifts & Certifications

If the target item was marked as a gift option when purchased and shipped directly to your location, you’ll receive a dedicated gift credit matching the absolute value of your return layout. Once the returned unit settles through inspection checking, a gift certificate coupon will be formally mailed out to you.

Shipping Costs Liabilities

You will be solely responsible for paying for your own shipping logistics costs for returning your hardware item. Shipping handling fees are completely non-refundable. If you clear criteria for a refund, the exact cost of return shipping matrices will be deducted from your final refund settlement weight.

Depending upon your regional live address location, the transit time it may take for your exchanged product inventory to safely reach you may vary.

If you are shipping more expensive custom parts or items, you should strongly consider utilizing a trackable freight shipping service or purchasing specialized shipping insurance arrays. We cannot guarantee that we will successfully receive your returned physical package.